If you are experiencing issues in the usage of the PE, its processing services and toolboxes or would like to report a problem, please send an e-mail to: helpdesk@disasterscharter.org

08:00 to 16:00 UTC
07:00 to 15:00 UTC (end March - end October, daylight saving time period)

and (outside above hours and days) also to: cos_support@disasterscharter.org

ESA Charter Mapper user manual
is available here.

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ESA Charter Mapper

Welcome to the Charter Processing Environment implemented under the responsibility of the European Space Agency. It is built and integrated in COS-2 to support operations with on-line services to access and visualize EO data.